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The 2017 National Cancer Patient Experience Survey has been published. This relates to all cancers but is interesting in giving a snapshot of patient perception of NHS care.
Key findings of the 2017 NCPES include:
• For overall care the 69,072 respondents gave an average rating of 8.80 with 94% of patient giving a rating of 7 or higher.
• 79% of respondents said that they were definitely involved as much as they wanted to be in decisions about their care.
• 91% of respondents said they were given the name of a Clinical Nurse Specialist who would support them through their treatment – a statistically significant increase from last year. With the majority of respondents said that it had been “quite easy” or “very easy” to contact their CNS
• 89% of respondents said that, overall, they were always treated with dignity and respect while they were in hospital.
• 94% of respondents said that hospital staff told them who to contact if they were worried about their condition or treatment after they left hospital.