Hospital Trust and Clinical Commissioning Group (CCG) level data from the national Cancer Patient Experience Survey (CPES) has just been published – Link here – following the national findings which were published on 7 June 2016.
This is not CUP-specific but it does give you a good idea of how ‘your’ hospital, and the CCG that you fall under, measure-up.
Against a number of measures there was a significant variation in patient experience across CCGs and Trusts. For example, the number of patients who, during their cancer treatment, felt they were given enough care and support from health or social services, varied by 45.1 per cent between the best and worst performing CCG.
Key findings from the survey include:
• 78 per cent of respondents said they were involved as much as they wanted to be in decisions about their care and treatment
• 90 per cent of respondents said they were given the name of a Clinical Nurse Specialist who would support them through their treatment
• 87 per cent of respondents said that, overall, they were always treated with dignity and respect while they were in hospital
• 94 per cent of respondents said that hospital staff told them who to contact if they were worried about their condition or treatment after they left hospital
• 63 per cent of respondents said they thought the GPs and nurses at their general practice did everything they could to support them while they were having cancer treatment